Copilot Studio Agents
Design, build and orchestrate secure conversational agents that automate real work.
- Agent design and use-case selection
- Conversational AI
- Knowledge grounding
- Business process automation
Azure AI · Microsoft 365 Copilot · Power Platform
Accelerate AI Transformation with Confidence
Helping organisations adopt Microsoft Copilot, Copilot Studio, Power Platform, Azure and Azure AI with governance, security and measurable business outcomes.
- Microsoft-focused specialists
- Prosci ADKAR® change approach
- Security & governance first
- UK-based, UK GDPR aware
- Public sector & NHS experience
One connected approach
Azure AI, adopted properly: adopt, build, automate and protect
AI delivers value when people, platforms and protection move together. We connect four layers on a secure Azure foundation.
Adopt
Microsoft 365 Copilot & Citizen AI
People-first adoption led by the Prosci ADKAR® Model.
Explore →
People-first adoption led by the Prosci ADKAR® Model.
Build
Copilot Studio & Microsoft Foundry
Low-code agents and pro-code generative AI on Azure AI.
Explore →
Low-code agents and pro-code generative AI on Azure AI.
Protect
Security & Governance
Data protection, AI security, compliance and operating model.
Explore →
Data protection, AI security, compliance and operating model.
Microsoft 365 Copilot adoption & citizen AI
Change that sticks, powered by the Prosci ADKAR® Model
Technology alone does not deliver value. ADKAR focuses on how each person moves through change, so Copilot and AI become everyday habits, not shelfware.
Step 1 of 5
A – Awareness
Awareness of the need for change.
People understand why the organisation is adopting Microsoft AI and Copilot, what is changing and how it affects their role.
Key activities
- Business case and vision communication
- Stakeholder and impact assessment
- Leadership messaging and town halls
- Readiness and sentiment baseline
Outcome
Individuals understand why change is needed.
Step 2 of 5
D – Desire
Desire to participate in and support the change.
Adoption is a personal choice. We address concerns about AI, show what is in it for each role and mobilise sponsors, managers and champions.
Key activities
- Role-based "what is in it for me" messaging
- Manager and sponsor coaching
- Champion network and early adopters
- Listening sessions to surface and resolve resistance
Outcome
People want to take part in the change.
Step 3 of 5
K – Knowledge
Knowledge of how to change.
We give people the practical know-how to use Copilot and new tools safely and effectively in their daily work.
Key activities
- Role-based training and prompt coaching
- Responsible-use and data protection guidance
- Quick-reference guides and learning paths
- Use-case libraries by team
Outcome
People know what to do and how to do it.
Step 4 of 5
A – Ability
Ability to implement required skills and behaviours.
Knowing is not the same as doing. We provide hands-on practice, support and removal of barriers so new skills become everyday habits.
Key activities
- Hands-on labs and guided practice
- Floor-walking, office hours and support desk
- Barrier removal across access, process and tooling
- Proficiency checks and targeted coaching
Outcome
People can apply the new skills and behaviours.
Step 5 of 5
R – Reinforcement
Reinforcement to sustain the change.
We measure real usage and benefits, celebrate success and keep improving so the change lasts.
Start with ADKARKey activities
- Adoption and usage analytics
- Benefits tracking against baseline
- Recognition and success stories
- Continuous improvement and refresher enablement
Outcome
The change is sustained and benefits are realised.
Build & automate
The right tool for every AI and automation need
From citizen-built agents to production-grade generative AI, we help you choose, build and govern the right approach.
Microsoft Foundry & Azure AI
Production-grade generative AI, agents and machine learning on Azure.
- Azure OpenAI and model selection
- Microsoft Foundry agents and apps
- Azure AI Search and retrieval (RAG)
- AI Services: vision, speech and language
Microsoft Power Platform
Low-code apps, automation and analytics, delivered with enterprise governance.
- Power Apps
- Power Automate
- Power BI
- Dataverse
Security & governance
Innovate quickly, safely and with accountability
Governance is built into every engagement, not added at the end. We help you answer the questions leaders and regulators ask about AI.
Security & governance services- Copilot governance and oversharing review
- Data protection with Microsoft Purview
- AI security and identity controls
- Compliance and policy alignment
- Risk management
- Operational governance
Results
Outcomes that matter to the business
30%productivity increase
60%less manual effort
Fasterdecision making
StrongerAI governance
Sectors we serve
Experience across regulated and complex environments
- Mid-market organisations
- Enterprise
- Public sector
- NHS
- Financial Services
- Professional Services
- Manufacturing
- Education
Ready to accelerate your Azure AI journey?
Speak with a Microsoft AI specialist about Copilot adoption, agents, Power Platform and governance.